User Testing

How we conduct usability testing


Conducting usability testing for online meal delivery apps, focusing on UI/UX, is like going on a mission to make sure the app is super user friendly. First off, we set clear goals like making sure users can easily find their favorite meals and enjoy using the app. Then, we recruit a bunch of diverse folks who might use the app, so it's like a real-life scenario. We create scenarios for them, like ordering food and giving feedback, and guide them through it, either in person or online. 

As they go through the app, we're like detectives, watching closely for any signs of struggle or confusion. We ask them to talk out loud about what they're thinking, like a play-by-play commentary of their experience. We gather both the cool stats, like success rates, and the juicy details, like what they loved or found annoying. It's a mix of numbers and stories.

After that, we dive into the data, looking for patterns and issues. If something's not working, we go back to the drawing board and tweak the app. It's kind of like adjusting a recipe until it tastes just right. Then, we do it all over again more testing, more tweaks until the app is like the MVP (Most Valuable Player) of meal delivery apps. It's a loop of testing, learning, and improving, making sure the app stays awesome and keeps its users happy.


Details of user

1. Name: Amirah Abdullah

  • Age: 25
  • Occupation: Software Developer
  • Interests: Amirah is passionate about coding and technology. She enjoys attending tech meetups and hackathons. In her free time, she likes exploring new cafes and experimenting with cooking.

 

2. Name: Farid Ibrahim

  • Age: 35
  • Occupation: Marketing Manager
  • Interests: Farid is a marketing professional with a keen interest in digital marketing strategies. He enjoys playing golf during weekends and is a fan of local indie music. Farid also volunteers for environmental causes.

 

3. Name: Aisha Rahman

  • Age: 42
  • Occupation: High School Teacher
  • Interests: Aisha is dedicated to educating the next generation. She loves literature and often organizes book clubs for her students. Aisha is an advocate for mental health awareness and enjoys gardening as a therapeutic hobby.


4. Name: Fatimah Ismail

  • Age: 65
  • Occupation: Retired Nurse
  • Interests: Fatimah spent her career as a dedicated nurse and continues to volunteer at local health clinics. She is an avid storyteller, sharing local folklore with her grandchildren. Fatimah enjoys traditional Malaysian dance and is part of a senior citizens' community group.

 

Link of survey


https://docs.google.com/forms/d/1h-8SixwYydbpvl9AS1dndKdDbChWMxt13tVTlyvkLBc/edit


Analysis and finding



















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